Yay3 Documentation
  • Overview
  • Getting Started
    • Hardware Requirements
    • 10-Minute Quickstart
    • Setup Your Menus
    • Configure Your Services
    • Customize Your Design
    • Managing Orders & Bookings
    • Promoting Your Store
  • How to Guides
    • Setup Printing For Windows
    • Setup Printing For Android
    • Printing - Windows Network Printing
    • Printing - Windows Shared Printing
    • Printing - API Key
    • Printing - Add a printer to Windows
    • Setup Stripe Payments
    • Setup PayPal Payments
    • Setup Apple Pay with Checkout.com
    • Setup Custom Checkout Fields
    • How to add Driver Tracking
    • Purchase A Domain Name
    • Setup A Custom Domain
    • Link Directly to menu
    • Setup an iOS & Android App
    • Setup Facebook Ordering
  • Platform Information
    • Customer Accounts
    • Payments & Billing
  • Resellers
    • Overview
    • Getting Started
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  • Add A Payment Method
  • Cancelled Accounts
  • Refunds

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  1. Platform Information

Payments & Billing

Learn how to add a payment method and manage your account billing

Add A Payment Method

We currently only accept, Visa, MasterCard, and American Express. To add a payment method you must:

  1. Visit https://admin.cloudwaitress.com and login

  2. Click billing on a restaurant in your restaurant list

  3. In the popup, select "Payment Methods" and enter your card details

Cancelled Accounts

If your account has been cancelled due to a failed payment, you will no longer be able to accept orders. However, your store will still remain online and all your information will be kept.

Refunds

Refunds will only be provided if our platform fails to meet its stated role when being used. Please contact us to discuss this.

PreviousCustomer AccountsNextResellers

Last updated 3 years ago

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