> For the complete documentation index, see [llms.txt](https://support.yay3.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://support.yay3.com/platform-information/your-subscription-and-billing.md).

# Payments & Billing

Learn how to add a payment method and manage your account billing

## Add A Payment Method

We currently only accept, Visa, MasterCard, and American Express. To add a payment method you must:

1. Visit <https://admin.cloudwaitress.com> and login
2. Click **billing** on a restaurant in your restaurant list
3. In the popup, select "Payment Methods" and enter your card details

## Cancelled Accounts

If your account has been cancelled due to a failed payment, you will no longer be able to accept orders. However, your store will still remain online and all your information will be kept.

## Refunds

Refunds will only be provided if our platform fails to meet its stated role when being used. Please contact us to discuss this.